Welcome to HealthAid America website terms and conditions for use
These terms and conditions apply to the use of the HealthAid website. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.
This website is operated by HealthAid America.
Company & Contact Details
HealthAid America
1285 Reamwood Ave
Sunnyvale, CA 94089
USA
Toll Free: (800) 320-5699
Local: (408) 747-1196
Email: sales@healthaidamerica.com
Introduction
You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
Ordering From Us
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
Our acceptance of an order takes place when we dispatch the order. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept an order:
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where goods are not available;
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where we cannot obtain authorisation for your payment;
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if there has been a pricing or product description error; or
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if you do not meet any eligibility criteria set out in our terms and conditions.
Pricing
All prices include VAT or sales tax where applicable at the current rates. We reserve the right to express the price exclusive of VAT or sales tax, but we shall show any applicable tax separately and include it in the total price.
Where we charge separately for packing, carriage, insurance or other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
Our prices are reviewed periodically.
Cancellation and Returns Policy
If you wish to cancel your order:
You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
You can notify us:
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by email to sales@healthaidamerica.com before we have dispatched the goods to you; or
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where goods have already been dispatched to you, by returning goods to us.
Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
The rights to return goods will not apply in the following circumstances:
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where the product has been used.
These provisions do not affect your statutory rights.
Licence
You are permitted to print and download extracts from this Website for your own use on the following basis:
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including photographs and graphical images) are owned by us or our licensors.
No documents or graphics are modified in any way;
No graphics are used separately from accompanying text;
All copyright and trademark notices appear in all copies.
Any rights not expressly granted are reserved.
Service Access
While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason it is unavailable at any time or for any period.
Access may be suspended temporarily without notice for maintenance, repair, system failure, or reasons beyond our control.
Visitor Material and Conduct
Other than personally identifiable information covered by our Privacy Policy, any material transmitted to this Website shall be considered non-confidential and non-proprietary.
You are prohibited from posting or transmitting material that is unlawful, offensive, defamatory, obscene, discriminatory, harmful, or technically damaging.
We will cooperate fully with law enforcement authorities as required.
Links To and From Other Websites
Links to third-party websites are provided for convenience only. We do not endorse or accept responsibility for their content.
You may not create links to this Website without our prior written consent.
Registration
To register you must be over eighteen years of age.
Each registration is for a single user only. You are responsible for maintaining the confidentiality of your login credentials.
We reserve the right to suspend or cancel registration at our discretion.
Disclaimer
The Website is provided “as is” without warranties of any kind. We make no guarantee as to accuracy, completeness, or timeliness of content.
Liability
To the maximum extent permitted by law, we exclude liability for any loss or damage arising from use of this Website.
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.
Governing Law & Jurisdiction
These terms shall be governed by and construed in accordance with the laws of the United States and the State of California, and disputes shall be subject to the exclusive jurisdiction of the courts located in California.
We do not warrant that products are appropriate or available for use outside the United States. Accessing the Website from other locations is at your own risk and subject to local laws.
Miscellaneous
You may not assign or transfer your rights under these terms.
If any provision is found invalid, the remaining provisions remain in full force and effect.
Only the parties to these terms may enforce them.